Your truck is busy collecting two items.
I just wanted to comment how, yet again, I find your staff the model of efficiency and pro-activity.
It is utter pleasure dealing with them, and you.
They are resourceful and keen. One time when our staff were on lunch (they don’t budge at lunchtime) your men found the correct equipment and wheeled it out without any assistance. Lightning quick and very pleasant.
I would like to say many thanks to your guys (Craig and Ross) who delivered a very large and heavy glass table to my residence yesterday afternoon. They dealt with the logistics of unpacking and moving such a heavy delicate object without complaint or issue. Without their dedication and skill we simply would not have been able to manage the delivery. As such I can only say again how very pleased we are with the service provided, your staff were polite efficient and humorous making the whole process simple yet very professional. Nothing was to much effort for these guys as they somehow managed to navigate a huge glass table round my house, not an easy task, without any mishap and with the foresight to identify and minimise potential damage along the way.
They took away the debris from the unpacking which was really unexpected and a massive relief due to the quantity of packing.
I wish all deliveries could be so efficient and seamless. I would use this service again no problem.
From : John Eastgate
A couple of your guys delivered and assembled a sideboard for me today.
I’d just like to say thanks for the service – they were lovely blokes, really polite, big smiles on their faces and they did a great job. Couldn’t ask for more.
We have read Hilary’s e-mail to the team and want to congratulate you and all your team for the great service they provide on our behalf.
We have received quite a few of these thank you notes recently and they truly add to our reputation and the bottom line is this helps with referrals and repeat orders.
Please thank John and Mike personally for there hard work on this tricky install – very much appreciated.
All the best
From : Simon
We had a delivery today of our bedroom furniture and I wanted to let you know how delighted we were. John and Marc did a great job, it’s a very steep hill to reverse down to our house and the did that superbly and then brought in the furniture, unpacked everything and took away all the packaging. They were courteous and helpful.
We were very happy with our delivery – it was a super service.
From : Simon
Hi – Mrs Kitchen just called to say how great the furniture is – how good the service was and how great the installation team were taking the order up two flights of stairs.
With best regards
From : Robin
I thought you would like to read the comments of my customer regarding your service, she is 95.
Message being forwarded:
The most beautiful club fender has just arrived with the most charming deliverers ever. Seriously I am delighted with it, the deliverers who were both Scotsmen shifted my furniture, unwrapped it and we all had a very happy time. Thank you for your great workmanship. Come soon and view it in situ.
From : Andrew
Just a note to let you know how helpful your drivers John and Jim were in this delivery – all went perfectly and they are a credit to your company.
From : Maggie
Two of your chaps have just delivered an order of furniture and I wanted to let you know what a great service they offered. Efficient, polite and cheerful – from a jumble of boxes to two great rooms and not a piece of cardboard left.
I shall be contacting you to arrange a delivery from my house to the Scottish house.
Once again many thanks for your efficient service.